1. Scope and relationship to other policies

This Privacy Policy applies to LEADER AD BOOKING interfaces, appointment and calendar functions, customer and staff portals, notifications, payment or deposit integrations, licensing, diagnostics, and support.

This Policy covers processing performed by or specifically through LEADER AD BOOKING. Website visits, Website accounts, checkout, product purchases, downloads, and communications made directly through LEADERAD.site remain subject to the LEADER AD Website Privacy Policy, unless this Policy expressly states otherwise.

2. Who is responsible and how to contact us

For processing under LEADER AD’s control and covered by this Policy, the responsible business is LEADER AD.

Privacy contact: [email protected]
Website: LEADERAD.site
Privacy Center: LEADERAD.site/privacy/

Where a customer uses the product to process information for its own website, business, personnel, learners, clients, visitors, or users, that customer may independently determine the purposes and means of that processing. In that context, the customer is responsible for its notices, instructions, permissions, and lawful basis, while LEADER AD acts only within the role required by the feature, agreement, and applicable law.

3. How BOOKING works

BOOKING allows a customer to select a service, available date or time, and provide the information required to request, confirm, change, or cancel an appointment. The business offering the appointment configures its service, staff, questions, working hours, notifications, payment method, and retention. LEADER AD may provide the product and related infrastructure, but the booking business remains responsible for its own customer relationship and service-specific information.

4. Information processed

The information processed depends on the features used, configuration, product version, and the actions requested.

5. How information is obtained

Information may be obtained through the following sources:

• from the customer completing a booking form or communicating about an appointment;
• from the booking business, its staff, availability, services, and configured questions;
• from connected calendar, email, SMS, video, payment, or other providers selected by the business;
• automatically from booking status, security events, browser requests, and technical logs.

We do not infer that optional information is present merely because the product can technically support a related feature.

6. Purposes and legal bases

Information may be processed only as reasonably related to the following purposes:

• show availability and create, confirm, reschedule, cancel, or complete appointments;
• communicate transactional confirmations, reminders, instructions, and service changes;
• coordinate staff, rooms, resources, calendars, locations, or online meeting links;
• process deposits, payments, refunds, disputes, and transaction records where enabled;
• authenticate users, secure forms, prevent spam and booking abuse, and maintain audit records;
• license, update, diagnose, and support the product;
• comply with tax, accounting, consumer, accessibility, safety, or other applicable duties.

Where applicable law requires a legal basis, processing may rely on one or more of the following, depending on the activity:

• performance of a contract or steps requested before entering into a contract;
• LEADER AD’s legitimate interests in operating, securing, supporting, improving, and protecting the product, provided those interests are not overridden by applicable rights;
• compliance with legal, accounting, tax, security, or regulatory obligations;
• consent, where consent is required or selected by the user; and
• protection of users, systems, property, or legal rights where permitted by law.

The legal basis depends on the specific feature, context, jurisdiction, and information involved. Consent may be withdrawn for future processing without affecting processing already lawfully performed.

7. Information and access not intentionally required

The ordinary operation of this product is not intended to require unnecessary personal or sensitive information.

• BOOKING is not intended to request government identifiers, payment-card numbers in ordinary text fields, account passwords, or unrelated sensitive information;
• health information should not be requested unless the service genuinely requires it and the booking business has appropriate safeguards and lawful authority;
• camera, microphone, contacts, and precise background location are not required merely to submit a booking;
• appointment data is not sold or used for unrelated advertising by LEADER AD.

Do not submit passwords, secret keys, payment-card numbers, government identifiers, health data, or other sensitive information through ordinary support or description fields unless LEADER AD has specifically requested it through an appropriate secure process and it is genuinely necessary.

8. Responsibilities of the booking business

The business using BOOKING must choose necessary fields, provide its own service-specific notice, honor customer rights, configure retention, protect staff accounts, and ensure that any health, accessibility, child, employee, or other protected information is lawful and proportionate.

The business must not use BOOKING for deceptive appointments, unlawful profiling, discriminatory decisions, spam, or collection of credentials and sensitive information unrelated to the service.

9. Calendars, messages, meetings, and payments

If the business connects a third-party calendar, email, SMS, video-meeting, map, or payment service, booking information needed by that integration will be disclosed to the selected provider. The business must configure the provider appropriately and inform customers of material third-party processing.

Full payment-card credentials should be entered directly into the payment provider’s secure interface and are not intended to be stored in ordinary BOOKING fields.

Sharing, service providers, and disclosures

LEADER AD does not sell personal information processed under this Policy. Information may be disclosed only as reasonably necessary for the relevant purpose, subject to suitable safeguards and applicable law.

• the business, staff member, contractor, or location responsible for the requested appointment;
• calendar, email, SMS, video-meeting, payment, hosting, authentication, and support providers selected for the service;
• an authorized organization account administrator;
• professional advisers or authorities where required for a dispute, safety concern, fraud, or legal obligation.

Information may also be disclosed when reasonably necessary to comply with law or a valid legal process; protect users, systems, property, safety, or rights; investigate misuse or fraud; enforce applicable terms; or support a merger, financing, acquisition, reorganization, or sale of assets. Any business successor would remain subject to applicable privacy obligations for the information it receives.

International processing and transfers

Service providers, infrastructure, app stores, cloud platforms, or authorized recipients may operate in countries other than the user’s country. Where personal information is transferred internationally, LEADER AD will use the mechanism, authorization, contractual protection, or other safeguard required by the law applicable to that transfer.

A reference to an international provider does not by itself mean that every user’s information is transferred to every location in which that provider operates.

Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was processed, including to provide the product, maintain security and transaction records, resolve disputes, enforce agreements, comply with legal or accounting requirements, and establish or defend legal claims.

• booking records follow the business’s service, cancellation, no-show, customer-support, and legal needs;
• message delivery logs and technical records may have separate shorter operational periods;
• payment and invoice information may be retained for accounting, tax, dispute, and fraud-prevention requirements;
• connected providers keep information according to their own configuration and policies, which the business should review.

Retention can vary because local information is controlled by the user or operating system, server logs rotate on different schedules, backup copies expire according to configured cycles, and legal duties may require certain records to be held longer. Information may be deleted, anonymized, aggregated, or isolated when it is no longer required.

Security

LEADER AD uses administrative, technical, and organizational measures selected according to the nature of the product and information involved. Measures may include access controls, separation of duties, authentication, encryption in transit where supported, secure coding and update practices, logging, monitoring, rate limits, integrity checks, and restricted administrative access.

No product, transmission, device, storage system, or security measure can be guaranteed to be completely secure. Users and customer administrators must protect accounts, devices, recovery material, API keys, hosting access, and other credentials under their control; apply updates; limit privileges; review activity; and report suspected compromise promptly.

User and administrator controls

Customers and administrators may have different controls depending on how the booking business configures the service.

• request, reschedule, or cancel through available booking links or by contacting the business;
• update contact or appointment information before the service where supported;
• manage staff, services, availability, questions, notifications, and retention as an administrator;
• disconnect calendars, messaging, payment, or meeting integrations;
• request deletion or correction from the booking business, which is normally best placed to respond to appointment-data requests.

Removing a local app, disconnecting an integration, or deleting an account does not necessarily erase records that another controller, app store, payment provider, backup destination, or legal obligation independently requires that party to keep.

Privacy rights and requests

Depending on where you live and the law that applies, you may have rights to request access to personal information, obtain a copy, correct inaccurate or incomplete information, object to or restrict certain processing, request deletion where the legal conditions are met, withdraw consent for future processing, and receive certain information in a portable format.

These rights are not absolute. A request may be limited where information must be retained to complete a transaction, protect security, establish or defend legal claims, comply with law, preserve the rights of others, or where another lawful exception applies. We may ask for information reasonably necessary to verify the requester and prevent unauthorized disclosure.

Requests may be sent to [email protected] or through the LEADER AD contact page. We will respond through the appropriate channel and within the period required by applicable law.

Children

BOOKING is not designed specifically for children. A business offering services to children must obtain the permissions required by law, minimize form fields, communicate with a parent or guardian where appropriate, and apply heightened protections.

If LEADER AD learns that information was collected from a child in circumstances requiring parental authorization and that authorization was not validly obtained, we may delete or restrict the information as required by law. A parent or guardian may contact [email protected].

Automated decisions

BOOKING may automatically confirm availability, send reminders, reject unavailable times, apply configured cancellation rules, or flag spam. The business must provide appropriate human review where a rule could produce a legal or similarly significant effect on a person.

Security, fraud, spam, licensing, integrity, or quality systems may automatically flag, limit, queue, or block an event. Where required by law, a person may contact LEADER AD to request appropriate review of a decision producing legal or similarly significant effects.

Changes to this Policy and product evolution

LEADER AD may update this Policy to reflect product changes, new optional features, security improvements, provider changes, or legal requirements. The “Last Updated” date will identify the current published version. Where required, material changes will be communicated through an appropriate product, account, website, store-listing, or direct notice before they take effect.

A future feature is not treated as active processing solely because this Policy explains how it would be handled if offered. If a new feature materially changes data practices, LEADER AD will update the applicable notice and obtain consent where the law requires it.

Contact and interpretation

This Policy is intended to describe actual product data practices in clear language. It does not waive rights that cannot lawfully be waived, create processing that does not otherwise occur, or require publication of private personal details that are not necessary for a valid public notice.